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  • The New Wheel
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  • Electric Bike Warranty Program

  • TRUE WARRANTY™

    OUR COMMITMENT TO YOU

    At The New Wheel, we believe a warranty is only as good as the service that backs it.


    Our unique True Warranty™ is our commitment to making sure that if something goes wrong with your electric bike during the manufacturer's warranty period, you are expertly and expediently cared for, with no additional cost for parts or labor.


    Every bike we sell includes The New Wheel True Warranty™

    THE NEW WHEEL'S TRUE WARRANTY™

    WHAT GOES INTO THE TRUE WARRANTY™

    Our True Warranty™ is made possible by:


    • • Our curated electric bike model line - we don't carry everything, and that is a good thing!
    • • Strong partnerships with the brands we carry
    • • An extensive spare parts inventory
    • • Proprietary bicycle specifications database


    The New Wheel True Warranty™ is an integral part of our uncompromising commitment to business integrity, product quality, and top-notch customer service.


    A Long term investment


    Some companies may promise a warranty, but not be prepared to stand by it. Other companies will charge you extra for warranty support. Be wary of brands that don't commit to support your product for years to come.


    Not only do we vet our brands thoroughly to ensure that they will support us and our customers long into the future, we work as advocates for our customers to make sure that you get a fair deal. We believe your electric bike is much more than a short term purchase - it's an investment in a better future.




    WHAT MAKES THE TRUE WARRANTY UNIQUE?

    Come See Us

    415-524-7362

    Contact Us

    San Francisco
    420 Cortland Avenue
    Open Tues - Sat, 11am - 6pm
     

    Marin County
    14 E. Sir Francis Drake Blvd.
    Open Tues - Sat, 11am - 6pm


    Open Every Day By Appointment
    Make An Appointment

     

     

    The New Wheel Electric Bikes

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