We are dedicated to support you and your bike for years to come with exceptional service. Our job is to keep you on the road and we hold that responsibility close to our heart.
COMPLIMENTARY SERVICE
Your new electric bike comes standard with 6 months of complimentary service. To help ensure that your bicycle works great over its lifetime, we'll include a useful service schedule and can even send you handy reminder emails.
EXPERT SERVICE
At The New Wheel our commitment to service is paramount. Throughout the lifetime of your bike, beginning with our exacting build and tune, we work to ensure that your bike performs reliably and enjoyably.
SERVICE PLAN
Bikes purchased at The New Wheel are eligible for our unique Service Plans. All plans include unlimited tune-ups and 24/7 nationwide roadside assistance for total peace of mind. Upgrade to a Comprehensive Plan for even more benefits.