Sales Specialist

San Francisco, Marin, & Oakland

You will be the face of our business and create the customer experience. Your job is to educate, advise, coach and celebrate our customers' journeys from being e-bike curious to being proud owners of a new electric bike purchased at The New Wheel.

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Assistant Manager

San Francisco

Our Assistant Management position touches on sales, service, customer service, and operations. The Assistant Store Managers report to the Store Manager. You are part of the leadership team for The New Wheel organization and meet with other managers to steer The New Wheel on an organizational level.

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Bicycle Mechanic

San Francisco, Marin, Oakland, & Service Center

Join the next generation of professional electric bicycle mechanics at The New Wheel. Our mechanics use their people skills to work with customers by in-taking service work, writing work orders and answering questions in-person and via email and phone. Work to smooth service workflows and operations in the store and ensure that service work coming into the New Wheel is properly executed.

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Inventory Control Specialist

San Francisco, Marin, & Oakland

Great customer service at The New Wheel has a strong connection with inventory management. Making sure we have the right products at the right location can make the difference for a customer ready to ride.

The Inventory Control Specialist works to maintain the integrity, accuracy, and organization of products at The New Wheel. The right candidate will work well with our management, service techs and our delivery driver, have strong computer skills, and have the ability to work collaboratively with our suppliers by phone.

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Customer Success Specialist

San Francisco, Marin, & Oakland

At The New Wheel our Customer Success Specialists create memorably excellent customer service experiences.

You will work to ensure customers find success and happiness with their ebikes and with The New Wheel by practicing high level customer service by phone, email, text and in person.

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Delivery Driver

San Francisco, Marin, & Oakland

The New Wheel is San Francisco Bay Area’s premier electric bike retailer and we are looking for a responsible Delivery Driver to deliver new and service bikes promptly to our customers and distribute bikes and products to our shop locations. You will represent The New Wheel in a professional manner and provide top-notch customer service.

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