Home Pick Up & Delivery

Available in the San Francisco Bay Area

We'll Meet you

Our pick up and delivery partner Lugg makes it easy and convenient for you when your ebike needs tuning or repair. Simply schedule an appointment and then book an on-demand pick up appointment with Lugg.

Organizing a Home Electric Bike Delivery

New Bike Delivery

We offer home delivery of your new electric bike anywhere in the San Francisco Bay Area via our partners at Lugg. Ask your sales specialist for details.


We have partnered with Lugg to offer on-demand bike pick up and delivery to us for service. Lugg is available everywhere in the San Francisco Bay Area.

Schedule your service as normal. We'll send you a follow-up email with a link to schedule your Lugg pick up appointment and a discount code for $5 off the fare. Schedule your pick up on or before the date of your service appointment. When service is complete, Lugg can deliver your bike back to you or you can pick up from one of our locations.

Yes! Lugg can pick up your bike from your home or work.

Yes! We can pick up all bikes that can be serviced at The New Wheel.

Barring any unforseen issues, we will have your bike ready and serviced in next day for expedited appointments or in 5 days for standard appointments.

Lugg rates vary based on distance traveled and labor time. For a quote visit