Free home delivery of new bikes in the SF Bay Area
Our service staff is on hand every day to keep you rolling.
Our specialty is providing top-quality service with a view towards promoting long-term reliability and enjoyment of your bicycle. While our focus is electric bicycles, we can do it all in our full service shop, from wheel building to overhauls to brake bleeds. We take pride in the work we do to keep your bicycle maintained for everyday use, because we believe in professional service, honest dealing, and most importantly, bicycles as transportation.
We often say sustainability means more than selling clean transportation. Sustainability means picking quality products, servicing those products as tools that must be cared for, and nurturing long-term relationships with our suppliers, our customers, and the community. That is why service is the most important thing we do at The New Wheel.
All electric bikes purchased at The New Wheel include 6 months of complimentary service. A complimentary tune-up is recommended at least once within your first 6 months, between 200-500 miles.
Book a Tune and Adjust service for a la carte work on your bicycle. Our mechanics are trained and ready to work with you on a good service plan to make sure your bicycle rides beautifully and stays in good condition for years to come.
Our Comprehensive Service is a package that allows us to make your bike new again with full cleaning, full tuning and adjustment, and free installation of parts. Cables & housing installation, brake bleeds, and suspension service is 50% off.
Need something installed? Have an issue, concern or a problem that isn’t covered in the services above? Book an “other service” and be as descriptive of your problem or request.
A LA CARTE Service
$100/hr
Why invest in a Service Plan?
Offers peace of mind.
Saves you money on service.
Encourages routine maintenance, the best way to take care of a bicycle.
Routine maintenance saves money long term on parts.
A regularly serviced bicycle rides better and is more enjoyable.
Unlimited free Tune & Adjustments
24/7 nationwide roadside pickup
Free flat repair
Repair service scheduling
Unlimited free Tune & Adjustments
24/7 nationwide roadside pickup
Free flat repair
Repair service scheduling
1 Complete Tune-Up/yr. ($245+ value)
10% off accessories & parts*
Free brake inspections and pad installation*
*Some restrictions apply. See full plan details