the new wheel advantage
SERVICE AND SUPPORT
We are dedicated to support you and your Orbea RISE LT H20 2025 (NEW #219143) for years to come with exceptional service. Our job is to keep you on the road and we hold that responsibility close to our heart.
The team at New Wheel is awesome from sales to service....everyone is there to meet your needs while doing it with a smile, kindness and respect. They know my name, greet me and it feels like I'm visiting a good friend.
Props to The New Wheel for ensuring this team of remarkable individuals is supported in ways which foster a 'relationship-based' environment while empowering all to provide such wicked-great service.
Thanks, New Wheel! So so glad I took this plunge with you all.
The best ebike shop in the city hands down. The staff is friendly, supportive but never pushy. Make sure to book an appointment online and give yourself lots of time to test ride.
Everyone I interact with, whether it's on the phone, in email or in person, is friendly, responsive, dedicated and highly knowledgeable. This is not your average ebike shop. This is the BEST ebike shop.