Coming Soon
Your New Bike Day!
Your orientation will show in your calendar as a 30 minute appointment but budget around one hour. We'll go over the following:
- Welcome & Congratulations
- Review Questions
- Setup Display & App Connectivity
- Cockpit Setup
- New Owners Packet
- Accessories - Have everything you need?
- Test Ride & Final Adjustments
- Final Order Review & Checkout
The New Wheel, At YOur Service
Our services will keep you enjoying your bike for years to come.
Warranty
5-Year Extended Warranty
Extend your manufacturer's warranty to five years from your original date of purchase. Backed by Guardsman, The New Wheel's extended warranty allows you to protect your investment and increase your ebike's resale value.
Maintenance
Service Plans
Our unique service plans, exclusive for e-bikes purchased at The New Wheel, include all routine maintenance, emergency roadside pickup, free flat repair and more.
Insurance
Ebike Insurance
We've partnered with Oyster to provide the best coverage for your bicycle with a seamless, modern experience end-to-end, from checkout to claim settlement.