Coming Soon

Your New Bike Day!

Your orientation will show in your calendar as a 30 minute appointment but budget around one hour. We'll go over the following:

  • Welcome & Congratulations
  • Review Questions
  • Setup Display & App Connectivity
  • Cockpit Setup
  • New Owners Packet
  • Accessories - Have everything you need?
  • Test Ride & Final Adjustments
  • Final Order Review & Checkout

The New Wheel, At YOur Service

Our services will keep you enjoying your bike for years to come.


5-Year Extended Warranty

Extend your manufacturer's warranty to five years from your original date of purchase. Backed by Guardsman, The New Wheel's extended warranty allows you to protect your investment and increase your ebike's resale value.


Service Plans

Our unique service plans, exclusive for e-bikes purchased at The New Wheel, include all routine maintenance, emergency roadside pickup, free flat repair and more.


Ebike Insurance

We've partnered with Oyster to provide the best coverage for your bicycle with a seamless, modern experience end-to-end, from checkout to claim settlement.